Our story
About Logicsphere
Australian-owned, Colombo-based, built to give MSPs reliable, well-run support capacity.
Founder
Wasim Sadath
Founder and Managing Director
Wasim Sadath is a Melbourne-based Senior Infrastructure Engineer who started out as a systems administrator and now works hands-on across Microsoft 365, Entra ID, FortiGate, multicloud networking and virtualisation.
I'm passionate about taking workload and cost off Australian MSPs. Good engineers are hard to hire and keep, and too much of their week goes on repetitive work. Logicsphere exists to take that pressure off, so you can focus on your clients and your growth.
My background is hands-on infrastructure, where the rule is simple: check first, change carefully and verify every step. That is the standard I'm building into our service desk, with well-trained engineers, clear processes and one person accountable for the result.
We launch in April 2027 from Colombo, Sri Lanka, with three founding partner places for Australian MSPs.
Our vision
To become the most trusted offshore delivery partner for professional-services firms, known for well-run teams rather than low prices.
Our values
What we hold ourselves to
Accountability
We own the service and the outcome, including when something goes wrong.
Quality over volume
Well-run work matters more than the number of tickets closed.
Honesty
Clear scope, plain reporting and no promises we can't keep.
Looking after our people
Good engineers stay when they are trained, supported and treated fairly.
- 90-day pilot
- Founding-partner prices held for 12 months
- No onboarding fee
- Free ticket-data review