L2 Support Engineer (acting team lead)
Solve complex tickets across Microsoft 365, Entra ID, Intune, AD and FortiGate, and coach the L1 team.
Colombo, Sri Lanka
Join the team
Careers
Build your career supporting Australian businesses, with training, certifications and a clear path from L1 to team lead.
Why work with us
A proper career, not just a seat
Training
Structured training, plus up to 2 hours a week of ongoing learning.
Certifications
Support to work towards the certifications that move your career forward.
Career path
A clear path from L1 to L2 to team lead.
Fair pay
Pay that reflects your skills and the shifts you work.
Modern tools
Work with Microsoft 365, Entra ID, Intune and the tools Australian MSPs use every day.
Transport for early shifts
Getting to and from early shifts is taken care of.
Roles open for 2027
Join us from the start
Training starts in March 2027, and we go live in April 2027.
L1 Service Desk Engineer
Be the first response for Australian businesses: triage tickets, fix Microsoft 365 issues and keep clear notes.
Colombo, Sri Lanka
Hiring process
Five clear steps
1
Application
2
Screening call
3
Written ticket test
4
Practical test
5
Final interview
How to apply
Email sales@logicsphere.com.au with the subject "Careers", or use our contact form with the topic "Careers".