Services
New starters and leavers
New starters and leavers are routine work, but mistakes are costly. We follow your checklists every time, so accounts, licences, devices and access are handled the same way for each client.
What our engineers do
- Run your new-starter and leaver checklists
- Create and disable accounts
- Assign and remove licences
- Prepare device enrolment and access
- Convert or forward leaver mailboxes as your client requests
- Run scheduled access reviews
- Record each step in the ticket
Tools we work in
- Microsoft 365
- Entra ID
- Intune
- Your PSA
- Your documentation platform
Stays with you
- Client approval for each request
- Device purchasing and onsite setup
- Decisions on who gets access
Shifts and level
Shifts that suit this work. All times are Melbourne time.
- Business day: Mon–Fri, 8:30am–5:00pm
Engineer level: L1
See the shift timelineCommon questions
Can you use our existing checklists?
Yes. We work from your checklists, and can help write them if they don't exist yet.
Who confirms a leaver's access should be removed?
The request comes from you or your client, through your usual process. We carry it out and record it.
Talk to us about this service.
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